In case you didn't notice -- we recently introduced our help center, an online knowledge base that provides users with easy to follow how-to articles, guides and tutorials! Having a knowledge base nowadays has become absolutely essential for any business, especially with the emergence of software as a service (SaaS). One of the main reasons why customers stop using a product is because they find it too hard to use or they don't receive the right support. And to top that off, customers...
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